Extraordinary Travel Experiences Await

1. Service Agreement

By engaging Insight Vacation Voyage for travel planning services, you agree to these terms and conditions. Our services include travel consultation, booking assistance, and trip management for leisure and business travel.

2. Booking and Payment Terms

Travel bookings require initial deposits as specified in individual quotes. Full payment is due according to supplier requirements, typically 60-90 days prior to departure. All payments are processed securely through our certified payment systems.

3. Cancellation and Refund Policy

Cancellation policies vary by supplier and booking type. Travel insurance is strongly recommended to protect against unforeseen circumstances. Our consultants will clearly explain all cancellation terms before booking confirmation.

4. Travel Documentation and Requirements

Clients are responsible for ensuring valid passports, visas, and health documentation. We provide guidance and reminders, but final responsibility lies with the traveler for meeting all entry requirements.

5. Liability and Responsibility

Insight Vacation Voyage acts as an intermediary between clients and travel suppliers. While we carefully select partners, we are not liable for actions of third-party suppliers beyond our direct control.

6. Privacy and Data Protection

We protect client information in accordance with applicable privacy laws. Personal data is used solely for travel planning purposes and is never shared without explicit consent.

Information We Collect

We collect personal information necessary for travel planning, including contact details, travel preferences, passport information, and special requirements. This information is collected directly from clients through consultations and booking forms.

How We Use Your Information

Personal information is used exclusively for:

• Travel planning and booking services
• Communication regarding your travel arrangements
• Emergency assistance during travel
• Service improvement based on feedback

Information Sharing

We share information only with:

• Travel suppliers necessary for your bookings
• Emergency contacts as specified by you
• Legal authorities when required by law

Data Security

We implement industry-standard security measures including encryption, secure servers, and limited access protocols to protect your personal information from unauthorized access or disclosure.

Your Rights

You have the right to access, correct, or delete your personal information. You may also withdraw consent for marketing communications at any time. Contact us to exercise these rights.

Contact Information

For privacy-related questions, contact our Privacy Officer at [email protected] or call +1 (212) 555-0147.

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide a better user experience and analyze website performance.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled. They include security cookies and cookies that remember your privacy preferences.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website, helping us improve our services and user experience.

Marketing Cookies

Marketing cookies help us provide relevant advertisements and measure the effectiveness of our marketing campaigns.

Managing Cookie Preferences

You can control cookie settings through your browser or by using our cookie preference center. Disabling certain cookies may limit website functionality.

Third-Party Cookies

Some cookies are placed by third-party services that appear on our pages, such as social media plugins or analytics tools. These are governed by the respective third parties' privacy policies.

Cookie Retention

Session cookies are deleted when you close your browser. Persistent cookies remain until they expire or are manually deleted. We regularly review and clean up unnecessary cookies.

Digital Millennium Copyright Act Compliance

Insight Vacation Voyage respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). We respond promptly to valid copyright infringement notices.

Reporting Copyright Infringement

If you believe your copyrighted work has been infringed on our website, please provide our DMCA agent with the following information:

• Physical or electronic signature of the copyright owner
• Identification of the copyrighted work claimed to be infringed
• Identification of the infringing material and its location on our site
• Your contact information (address, phone, email)
• A statement of good faith belief that the use is not authorized
• A statement of accuracy made under penalty of perjury

DMCA Agent Contact

Send DMCA notices to:
DMCA Agent
Insight Vacation Voyage
456 Madison Avenue, Suite 2100
New York, NY 10022
Email: [email protected]

Counter-Notification

If you believe your content was removed in error, you may file a counter-notification with the same information requirements and a statement that you consent to jurisdiction of federal court.

Repeat Infringer Policy

We reserve the right to terminate accounts of users who are repeat copyright infringers in accordance with our terms of service and applicable law.

General Data Protection Regulation Compliance

Insight Vacation Voyage is committed to protecting your personal data in accordance with the European Union General Data Protection Regulation (GDPR) and other applicable privacy laws.

Lawful Basis for Processing

We process personal data based on:

• Consent for marketing communications and non-essential services
• Contract performance for travel booking services
• Legitimate interests for business operations and service improvement
• Legal obligation for record-keeping and regulatory compliance

Your Rights Under GDPR

• Right of Access: Request information about your personal data
• Right to Rectification: Correct inaccurate personal data
• Right to Erasure: Request deletion of personal data
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected, or as required by law. Travel records are typically retained for 7 years for tax and legal compliance.

International Data Transfers

When transferring data outside the EU, we ensure adequate protection through Standard Contractual Clauses, adequacy decisions, or other approved mechanisms.

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at [email protected] or +1 (212) 555-0147.

Supervisory Authority

You have the right to lodge a complaint with your local supervisory authority if you believe your data protection rights have been violated.